The Moss Bros Way

Our Values influence our everyday behaviours and actions. They are at the heart of our culture and help shape the environment here at Moss Bros.

We call our values The Moss Bros Way.



We celebrate every sale and get a buzz from success; it’s what gets us out of bed in the morning. We delight customers by making shopping a great experience; inspiring, uncomplicated and easy. We don’t give up easily, working hard to get a great result for our customer and business.



We care deeply about understanding and anticipating what our customer wants, wherever and whenever they shop. We are motivated by doing the right thing, for tomorrow as much as for today. We offer unrivalled personal service… a surprise and pleasure in today’s world.



With our understanding of men’s tailoring and our pride in our product, we style our customers; inspiring them to look great and feel amazing. Customers have confidence in us; we know what we’re talking about. This expertise, passion and enthusiasm is why customers keep coming back to us… and why our business is growing.



Whether in store, Head Office or the Distribution Centre we work together, doing what we’ll say we’ll do and finding win-win solutions that deliver the best results for the business. We believe in the power of teamwork, developing relationships based on trust and respect for each other.


We use the Moss Bros. Way to help us recruit amazing people and as a basis for recognition and development. If you think you have what it takes to demonstrate the Moss Bros. Way each and every day, we would love to hear from you.